You may or may not know but right now I've been trying to put together another ecommerce site....During my process of building this site I need to get some live chat software.....I came across a company that offers this live chat software at a really cheap price....I know why now...Their gaming their paid customers to hoard links and rank high in Google.....
The free live chat software and paid software both have links in the live chat button....however only the free version you can visually see the text link....but when you purchase the software it disappears only to be placed in the code....You can't modify the code in anyway or the software wont work....so when many many people come to volusion and pick up the free and paid version of the software volusion is getting a backlink...
I picked up the free version at first just to see....then I thought about it and say no...I dont want a link to them on my site....well this is what I thought anyway....
As you can see the paid version says it...no text link under click to chat icon....So I assumed since I was paying for this service that I would not be giving volusion a link....however ....it is very misleading....notice the phrase no text link....yeh when you buy the software your not giving them a text link...but your still giving them a link...they just hid the link in the code....So now all the free and paid customers they get will be giving them one of the two links.... free live chat software...and live chat software....both keywords their ranking #1 and #2 in Google....Now I can see getting a link for the free software since your providing a free service...and it plainly says that it will have a text link in it....But the paid version! The paid version still has a link but it's not text.....So their gaming all of their paid customers by using a misleading phrase..such as no text link under live chat icon....In my eyes I figured their would be no link ....I wasn't thinking they was hoarding these links in the code.....
So is this ethical, does it have a editorial process? Well it is very boarder line....With the sneaky wording.....they should atleast tell people that your not giving a text link but a link in the code....but just think of the all the links their getting....almost 2 million links....what a way to game your customers with sneaky coded links you can't modify....but I have a feeling that they'll get slapped by Google ....... :)